No, you don't need an account to place an order. However, creating an account allows you to save your shipping information for faster checkout in the future, track your orders, and view your order history.

We try to get orders out or ready for pickup within a few days of receiving your order. If you chose to pick up your order, you will get an email with directions of how and when. If your order is shipping, you will receive an email with tracking information and delivery details.

YES! Feel free to include your message in the notes section of your order, or you can email it to us. If you'd like your message in a card, just let us know which of the cards in your order you'd like us to write in, otherwise it will just be written on the back of one of our "thank you for your order" flat cards.

Our deadline for standard shipping with USPS is Friday, December 11, 2026. If it is important to receive your order by Christmas, we recommend using expedited shipping for orders placed between December 12 and December 20. Orders placed on December 21 will still ship, but are likely to arrive after the holiday.

For custom orders: Digital Gift Cards are available for orders placed on or after December 1!

Once you complete your order, you'll receive a confirmation email with your order details. You can also check your order status by logging into your account (if you created one) or by contacting customer service with your order number.

We sincerely apologize if you receive a damaged or incorrect item. Please contact customer service as soon as possible with your order number and a description of the issue. We'll be happy to arrange a replacement or refund for you.

Please fill out the form on our Invitation Inquirypage, and we will be in touch within a few days with a sample proposal and details about how to set up a 45 minute call. Once we discuss details, we will update your proposal with the specifics for your Save the Dates, Invitations, and/or Day-Of Items. All of our proposals, proofing and invoicing are handled through our super simple online portal.

Due to the wide range of options and add-ons, our invitations generally cost between $1,800 and $3,000 for Semi-Custom Invitations and $4,500 and $6,000 for Custom, depending on quantity and printing method. Our proposals are line priced so you can choose which options best fit your style and budget, visit our Wedding Invitation page to see which option is right for you.

We recommend anywhere between 9 months and a year before your event for Custom, but can turn around Semi-Custom suites in as little as one month. We take a limited number of Custom weddings per year, so the sooner we can meet the better!

Please go to our Custom Order page to see the stock options available for customization. If there's something you're dreaming of but don't see, please feel free to reach out with questions!

After receiving your inquiry or order, we'll reply to your email with a request for photo reference (if it's for a home or a pet). Once we confirm your size and reference, we'll do a pencil sketch proof for you to approve. After your proof is approved we will move to finishing and ship.

The price you see at checkout is the final price you'll pay. There are no hidden fees or additional charges when using your credit or debit card.